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Web Hosting Features

90-day Money Back Guarantee (All Packages)
If you are unsatisfied for any reason, you have up to 90 days to cancel your web hosting account and get a 100% refund. No questions asked! Refund only applies to web hosting fees, and doesn't apply to extra services such as domain name registration or customized support.


Free Anti-Spam and Anti-Virus for Every Customer
(All Packages)
Our server protects you and your employees by scanning all your e-mail for viruses and removing them before they ever make it to your computer. Our anti-spam filters will save you hours of time every month by marking every message that is likely to be spam so you can set up automatic filters to move them into their own mailbox and out of your way. You can always review your spam folder later to make sure there weren't any false positives. There's nothing nicer than always having a clean mailbox!

Visitor Tracking and Reporting (Medium and Super packages)
All of our customers receive the tools necessary to track visitors to their site and find out exactly where they're coming from. Also, you have complete access to all the access and error logs for your website. Do you know where your visitors are coming from? How about your paying customers? We also offer extra services for tracking sales and getting the most out of your paid advertising. Contact us for more information about our custom tracking and ROI (return-on-investment) programs.

Access to E-mail via Web (Medium and Super packages)
Some of our packages offer access to email via the web. You simply log into your mailbox from any computer in the world that has access to the internet and you can send e-mail, read your e-mail, and do anything you might want to do with your own e-mail program like Outlook Express. It's a full-featured web-based e-mail software so and your outside sales team will feel at home no matter what part of the world you might find yourself in.

Web-Based Control Panel (Medium and Super packages)
Minimize customer service time by doing it yourself! Almost everything you would ever need to do with your website you can do on your own from your own control panel. Of course we would still be happy to assist you if you need help. Here are some of the features that might be offered for your account: add e-mail addresses, set up auto-replies and vacation auto-responders to your e-mail accounts, check your access logs and read your visitor tracking reports, change passwords, add password-protected directories to your site, instantly add a message forum to your site, or web-based chat. The list goes on and on.

24/7 Telephone Support (All Packages)
We know it's important to have telephone support around the clock. Your customers don't stop shopping after business hours. We think it's ridiculous that some companies only offer e-mail support. What if you are having difficulties with your e-mail? You won't have to worry about not being able to reach us. We are available 24/7 to help you when you need us most.

24/7 Site Monitoring (All Packages)
This is what puts the Rare in RareHost. We have procedures in place to instantly alert us any time your site goes down or before things start to go wrong. You're trusting us with your business and we know that on the web time is money. Anything we can do to minimize the amount of downtime for you can have a tremendous effect on your profits and the loyalty of your visitors. We are here for you 24/7 to keep your business open. You can count on us!

Access to Full Site Logs (All Packages)
Any time someone visits your site, a log entry is created. It tells you what time they were there, what they were doing, where they came from, and what they were looking for. Put it all together and you can track individual visitor sessions through your site, compile all your visitors and find out the most common entry points to your site, the most common exit points, and the most common path people take. Smart businesses use this information to create websites that produce sales over and over again!

CGI-BIN, PHP, MySQL, Perl, Python, Tomcat, SSI (Server-Side Includes) (All packages)

Programmers use these to build websites. If you don't know what they are, they are the most common programming languages you will need to build your site and customize it to do just about anything you can imagine. This is not a complete list, so ask us if there is anything else you need.

Free Subdomains (Super package)
If your site is www.widgets.com and you want to add another section to your site called support.widgets.com or sales.widgets.com, it's easy to do within your web-based control panel.

Multiple Domains Per Site (Medium and Super packages)
So you have two domains called www.widgets.com and www.superwidgets.com? No problem. Let us know and we'll point them both at the same site. Free of charge!

Auto-Responders (Super package)
Automate your business! Create an e-mail address called howtouse@widgets.com and whenever someone sends an e-mail to howtouse@widgets.com, they'll get a customized reply that shows them how to use widgets! If you're on vacation, you can set up an autoresponder to tell your customers when you'll be back in town, or to give them alternate contact information. What you can do with your auto-responder is limited only by your imagination.

SSL Secure Sites (Super package)
If you are taking credit cards on the Internet, or if you have to transmit sensitive data, we can help you set up an SSL (Secure Socket Layer) website. This allows data to be encrypted between your website and your customers. When they go to a secure page, it will look like https://www.widgets.com and a lock will appear in their web browser to show them the transaction is secure and you care about their privacy. This requires the purchase of an SSL certificate and is only available with our Super Business package.

Free SSL Pages (Super package)
However, if appearance is not important to you, you can use RareHost's FREE SSL certificate but you will have to direct your visitors to a special URL on RareHost's own site. Inquire about this feature for more information.

Daily Backups (All Packages)
RareHost.com makes daily backups of all of our customer's websites. We can't however guarantee the integrity of that backup on any given day for many reasons. It is important that you keep backups of your own website on your own computer. However, in the event that isn't possible, we will make every attempt to be here as a "back-up" for you.

FTP/SSH Access (All Packages)
Once you create a website, you will want to upload the pages to one of our servers. It's easy with FTP (File Transfer Protocol) and it's even more secure with SSH or SSH2. We prefer that you use SSH2 to upload your data, but it can be very complicated for the average user. Therefore we also offer FTP (File Transfer Protocol). You will need an FTP client like CuteFTP (www.cuteftp.com) to transfer the data to your website or you can do it from your Web-Based Control Panel.

Anonymous FTP Server (Super package)
This is only available by request due to security issues. You can give anyone in the world access to upload and download files from your Anonymous FTP server. However, we have strict requirements that this data is legal! If someone uploads illegal files to your anonymous FTP server, we may have to shut down your site for legal reasons. That is why we only offer this feature by special request.

Private FTP Servers (Super package)
You can create user accounts in your control panel and allow other users access to share the files on your website. They can also create their own webpages that will be a subdirectory off of your main webpage, like this: http://www.widgets.com/~joeschmoe/. This feature is meant for members of your company or family. Pay special attention when you give someone access to your FTP server that you know and trust them. You are responsible for any data they upload to your site, even if it's illegal, and in certain situations they can do things to break your web pages. Ask us if you are not sure whether something is legal or not or if you are not sure that you should give someone access to your website.

MajorDomo Mailing List Server (Super package)
Now you can have a mail list server that people love and are already familiar with! You can use it to have Inter-Office discussions with your staff, or to reach out and communicate openly with your visitors and customers on a daily basis. Your list members can also chat on your mailing list with you and your other list members, and will have many features available to them to customize their mailing list experience. Your discussions will be archived so that you or your members can refer to previous discussions whenever they need to or to catch up.

Miva Shopping Cart (Super package)
This is a very popular shopping cart. It's easy to set-up with your web-based control panel. It does require the purchase of a license when you are ready to use it. It allows you to create a store so customers can browse through merchandise and make purchases whenever they want to.

OSCommerce (Super package)
This free and popular shopping cart software will have you accepting orders in no time. It's fully customizable and open-source, and can be installed in a matter of minutes from your web-baesd control panel. It fully integrates with all major payment processing gateways.

Message Forum (Medium and Super packages)
This free and popular shopping cart software will have you accepting orders in no time. It's fully customizable and open-source, and can be installed in a matter of minutes from your web-baesd control panel. It fully integrates with all major payment processing gateways.

Web-Based Chat (Medium and Super packages)
Easily and instantly set up an online web-based chat system from your control panel.

Contact Scripts (Medium and Super packages)
If it's essential that customers are able to contact you through forms on your website, you can set up programs to do this automatically for you within your web-based control panel.

Catch-All E-mail Account (All Packages)
A catch-all e-mail account will allow you to accept e-mail to ANY e-mail address at your domain. If someone were to make a type and send an e-mail to slaes@yourdomain.com instead of sales@yourdomain.com, you can have this misguided e-mail forwarded to any other e-mail address of your choice. Never miss an e-mail again! Power users will find this handy when subscribing to newsletters and e-zines. If you were to sign up for "Joe's Lawncare Tips" you could sign up with the e-mail address joeslawncaretips@yourdomain.com. Then if Joe ever sold your e-mail address to spammers, you'd know Joe is the guy to talk to.

But that's not all! There are many more features we haven't covered.

Look at our packages side-by-side

 

 
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Read About Our Features

90-day Money-Back Guarantee
Free
Anti-Spam/Anti-Virus
Visitor Tracking / Reporting
Access to Email via Web
Web-Based Control Panel
24/7 Telephone Support
24/7 Site Monitoring
Access to Full Site Logs
CGI-BIN, PHP, MySQL
Perl, Python, SSI, Tomcat
Free Subdomains
Multiple Domains per Site
Auto-Responders
SSL Secure Sites
Daily Backups
FTP/SSH Access
Anonymous FTP Server
Private FTP Server
MajorDomo Mail List Server
Miva Shopping Cart
Free Set-Up Message Forum
Free Set-Up Web Chat
Free Set-Up Contact Scripts
Catch-All E-Mail Account
Custom Web Design
Custom Programming

...and more!