90-day
Money Back Guarantee
(All Packages)
If you are unsatisfied for any reason, you have
up to 90 days to cancel your web hosting account and get a 100%
refund. No questions asked! Refund only applies to web hosting
fees, and doesn't apply to extra services such as domain name
registration or customized support.
Free
Anti-Spam and Anti-Virus for Every Customer
(All Packages)
Our server protects you and your employees by scanning
all your e-mail for viruses and removing them before they ever
make it to your computer. Our anti-spam filters will save you
hours of time every month by marking every message that is likely
to be spam so you can set up automatic filters to move them into
their own mailbox and out of your way. You can always review your
spam folder later to make sure there weren't any false positives.
There's nothing nicer than always having a clean mailbox!
Visitor
Tracking and Reporting (Medium and Super
packages)
All of our customers receive the tools necessary
to track visitors to their site and find out exactly where they're
coming from. Also, you have complete access to all the access
and error logs for your website. Do you know where your visitors
are coming from? How about your paying customers? We also offer
extra services for tracking sales and getting the most out of
your paid advertising. Contact us for more information about our
custom tracking and ROI (return-on-investment) programs.
Access
to E-mail via Web (Medium and Super
packages)
Some of our packages offer access to email via
the web. You simply log into your mailbox from any computer in
the world that has access to the internet and you can send e-mail,
read your e-mail, and do anything you might want to do with your
own e-mail program like Outlook Express. It's a full-featured
web-based e-mail software so and your outside sales team will
feel at home no matter what part of the world you might find yourself
in.
Web-Based
Control Panel (Medium and Super packages)
Minimize customer service time by doing it yourself!
Almost everything you would ever need to do with your website
you can do on your own from your own control panel. Of course
we would still be happy to assist you if you need help. Here are
some of the features that might be offered for your account: add
e-mail addresses, set up auto-replies and vacation auto-responders
to your e-mail accounts, check your access logs and read your
visitor tracking reports, change passwords, add password-protected
directories to your site, instantly add a message forum to your
site, or web-based chat. The list goes on and on.
24/7
Telephone Support (All Packages)
We know it's important to have telephone support
around the clock. Your customers don't stop shopping after business
hours. We think it's ridiculous that some companies only offer
e-mail support. What if you are having difficulties with your
e-mail? You won't have to worry about not being able to reach
us. We are available 24/7 to help you when you need us most.
24/7
Site Monitoring (All Packages)
This is what puts the Rare in RareHost. We have
procedures in place to instantly alert us any time your site goes
down or before things start to go wrong. You're trusting us with
your business and we know that on the web time is money. Anything
we can do to minimize the amount of downtime for you can have
a tremendous effect on your profits and the loyalty of your visitors.
We are here for you 24/7 to keep your business open. You can count
on us!
Access
to Full Site Logs (All Packages)
Any time someone visits your site, a log entry
is created. It tells you what time they were there, what they
were doing, where they came from, and what they were looking for.
Put it all together and you can track individual visitor sessions
through your site, compile all your visitors and find out the
most common entry points to your site, the most common exit points,
and the most common path people take. Smart businesses use this
information to create websites that produce sales over and over
again!
CGI-BIN,
PHP, MySQL, Perl, Python, Tomcat, SSI (Server-Side Includes)
(All packages)
Programmers use these to build websites. If you
don't know what they are, they are the most common programming
languages you will need to build your site and customize it to
do just about anything you can imagine. This is not a complete
list, so ask us if there is anything else you need.
Free
Subdomains
(Super package)
If your site is www.widgets.com and you want to
add another section to your site called support.widgets.com or
sales.widgets.com, it's easy to do within your web-based control
panel.
Multiple
Domains Per Site (Medium
and Super packages)
So you have two domains called www.widgets.com
and www.superwidgets.com? No problem. Let us know and we'll point
them both at the same site. Free of charge!
Auto-Responders
(Super package)
Automate your business! Create an e-mail address
called howtouse@widgets.com and whenever someone sends an e-mail
to howtouse@widgets.com, they'll get a customized reply that shows
them how to use widgets! If you're on vacation, you can set up
an autoresponder to tell your customers when you'll be back in
town, or to give them alternate contact information. What you
can do with your auto-responder is limited only by your imagination.
SSL
Secure Sites (Super package)
If you are taking credit cards on the Internet,
or if you have to transmit sensitive data, we can help you set
up an SSL (Secure Socket Layer) website. This allows data to be
encrypted between your website and your customers. When they go
to a secure page, it will look like https://www.widgets.com and
a lock will appear in their web browser to show them the transaction
is secure and you care about their privacy. This requires the
purchase of an SSL certificate and is only available with our
Super Business package.
Free
SSL Pages (Super package)
However, if appearance is not important to you,
you can use RareHost's FREE SSL certificate but you will have
to direct your visitors to a special URL on RareHost's own site.
Inquire about this feature for more information.
Daily
Backups (All Packages)
RareHost.com makes daily backups of all of our
customer's websites. We can't however guarantee the integrity
of that backup on any given day for many reasons. It is important
that you keep backups of your own website on your own computer.
However, in the event that isn't possible, we will make every
attempt to be here as a "back-up" for you.
FTP/SSH
Access (All Packages)
Once you create a website, you will want to upload
the pages to one of our servers. It's easy with FTP (File Transfer
Protocol) and it's even more secure with SSH or SSH2. We prefer
that you use SSH2 to upload your data, but it can be very complicated
for the average user. Therefore we also offer FTP (File Transfer
Protocol). You will need an FTP client like CuteFTP (www.cuteftp.com)
to transfer the data to your website or you can do it from your
Web-Based Control Panel.
Anonymous
FTP Server (Super package)
This is only available by request due to security
issues. You can give anyone in the world access to upload and
download files from your Anonymous FTP server. However, we have
strict requirements that this data is legal! If someone uploads
illegal files to your anonymous FTP server, we may have to shut
down your site for legal reasons. That is why we only offer this
feature by special request.
Private
FTP Servers (Super
package)
You can create user accounts in your control panel
and allow other users access to share the files on your website.
They can also create their own webpages that will be a subdirectory
off of your main webpage, like this: http://www.widgets.com/~joeschmoe/.
This feature is meant for members of your company or family. Pay
special attention when you give someone access to your FTP server
that you know and trust them. You are responsible for any data
they upload to your site, even if it's illegal, and in certain
situations they can do things to break your web pages. Ask us
if you are not sure whether something is legal or not or if you
are not sure that you should give someone access to your website.
MajorDomo
Mailing List Server (Super package)
Now you can have a mail list server that people
love and are already familiar with! You can use it to have Inter-Office
discussions with your staff, or to reach out and communicate openly
with your visitors and customers on a daily basis. Your list members
can also chat on your mailing list with you and your other list
members, and will have many features available to them to customize
their mailing list experience. Your discussions will be archived
so that you or your members can refer to previous discussions
whenever they need to or to catch up.
Miva
Shopping Cart (Super package)
This is a very popular shopping cart. It's easy
to set-up with your web-based control panel. It does require the
purchase of a license when you are ready to use it. It allows
you to create a store so customers can browse through merchandise
and make purchases whenever they want to.
OSCommerce
(Super
package)
This
free and popular shopping cart software will have you accepting
orders in no time. It's fully customizable and open-source, and
can be installed in a matter of minutes from your web-baesd control
panel. It fully integrates with all major payment processing gateways.
Message
Forum (Medium and Super packages)
This
free and popular shopping cart software will have you accepting
orders in no time. It's fully customizable and open-source, and
can be installed in a matter of minutes from your web-baesd control
panel. It fully integrates with all major payment processing gateways.
Web-Based
Chat (Medium
and Super packages)
Easily and
instantly set up an online web-based chat system from your control
panel.
Contact
Scripts (Medium
and Super packages)
If it's essential that customers are
able to contact you through forms on your website, you can set
up programs to do this automatically for you within your web-based
control panel.
Catch-All
E-mail Account (All
Packages)
A
catch-all e-mail account will allow you to accept e-mail to ANY
e-mail address at your domain. If someone were to make a type
and send an e-mail to slaes@yourdomain.com instead of sales@yourdomain.com,
you can have this misguided e-mail forwarded to any other e-mail
address of your choice. Never miss an e-mail again! Power users
will find this handy when subscribing to newsletters and e-zines.
If you were to sign up for "Joe's Lawncare Tips" you
could sign up with the e-mail address joeslawncaretips@yourdomain.com.
Then if Joe ever sold your e-mail address to spammers, you'd know
Joe is the guy to talk to.
But
that's not all! There are many more features we haven't covered.
Look
at our packages side-by-side