If
you're just starting out with your own business and are doing
this part-time, and you have a product with a low profit margin
(about $20-$30 per sale) then you should probably start out
very slowly. You don't want to blow through all your money
too quickly. You want to test the waters a bit. Try a few
different marketing strategies and find out which ones seem
the most promising. You should also spend this time measuring
the overall effectiveness of your website.
Give
it your very best shot on your first test!
After
all, you want to see if your product is even worth pursuing.
That means making your website as best as you can within your
budget. Carefully choose your target audience. If you're bidding
on a keyword in a search engine, get right up there on top.
Don't be down at the bottom. Chances are the people clicking
those links aren't really people at all. They're probably
robots or spiders coming to sell you something, regardless
of what the search engine owners tell you.
Sure,
it might cost you $2 a click and at first you probably won't
make any money at all. But you'll find out real quick if there's
any money to be made.
Then
what do you do?
Put
your phone number on your website and talk to every customer.
This is very important. Find out what they liked about your
site. Find out what they didn't like. For a little while you
might not even want a shopping cart at all. Tell everyone
to call in to place their order. Take the calls yourself and
listen to your customers. It doesn't even matter if you don't
have a toll-free number. In fact, people don't like toll-free
numbers. People think when they call a toll-free number a
pushy salesperson is going to answer the phone.
If
you're selling Hair Growth Pills and you find out your customers
have trouble with self-confidence, put real high up on your
web page: "Improves Self-Confidence!" or
some exciting phrase to that effect. If people are saying
your price is too high, take that into consideration, but
don't let your customers dictate the price for you. We'll
get into pricing later. You want your promotion to be as effective
as possible. Never miss a chance to improve your ad copy.
And
while we're talking about ad copy, more is usually better.
When you go to a car lot you're not just looking at the outside
of the car are you? No way. You're feeling the leather interior.
You're looking at your teeth in the shiny chrome steering
wheel. You're taking that monster around the block to see
how fast she can go. But we don't have that luxury with a
web site so you have to be your customer's eyes, ears, and
motivation. You have to tell them everything you possibly
can about your product. Put the most important benefits right
at the top. No, put the most "exciting" benefits
right at the top. Find a catchy headline and test, test, test!
Test 10-20 headlines before you find one that works best.
When
people come to your website they decide whether they're going
to stay or leave in fifteen seconds. Some people say it's
more like five seconds. You have to tell the reader what they're
going to get from you in Big Bold Text. If they came
to your site looking for a cure for baldness, tell them right
off that bat:
Finally, Scientists Have Created A Cure For Baldness!
Here's How It Works!!
Now
don't be tempted to change everything at once if your product
doesn't perform as well as you expected it to. You have to
make changes very slowly. Test every change to see whether
or not the change makes a difference. Change your headline
and wait for a few hundred visitors. The more visitors the
better if you can afford it. And by all means don't change
your target audience or you're liable to screw up the whole
test.
Make
a small change, test your visitors/sales ratio, make a small
change, test your visitors/sales ratio. Just like that!
Your
closing ratio is Sales / Visitors. So 5 sales per 100 visitors
is .05 or 5%. (5 / 100 = .05)
If
your change was intended to produce a higher profit, then
test for that instead. Take your total profit and divide it
by the number of sales. If you made 5 sales and your total
profit was $100, then you divide $100/5 and get $20 per customer.
Make a small change and check your total profit/customer.
Do that over and over again until you increase your profit
to a satisfying level.
Okay,
so now you have a web site that sells to people who are really
looking for your product. But you can't find enough people
who are looking for your product so now you've reached your
glass ceiling, right? Boy, this stinks.
If
you stop here you might make enough money to quit your job.
But if you want to make a LOT of money then you have to appeal
to a wider audience.
People
who are looking for your product are always going to convert
better. That's why it's important to make your website convert
extremely well for your perfect target market. But we won't
stop there. Next you're going to advertise in an eZine or
create banner ads for other sites. Those aren't going to convert
as well so you have to test those too. You want to make sure
you're not losing money on any particular campaign. You always
want to be making money (or at least breaking even).
Breaking
even is fantastic if you're selling a product that people
will buy over and over again. Never be afraid to break even.
Those customers may come around every few months and buy from
you again and this time they won't cost you a dime. Also,
once you have them in your database, you can send them an
e-mail from time to time and tell them about any specials
you might have and motivate them to buy again.
Now
let's talk about pricing.
Someone
did a study once that people buy more often when the number
7 is in the price. Give it a shot. Try $39.97 instead of $39.95
and see what happens.
Now
there are a few different price points worth trying, mostly
in increments of $10. Start as low as possible. That's right!
Start selling as low as you possibly can afford to sell your
product and still make a reasonable profit. Why? Once again,
we want to know if people even want to buy our product at
all. If nobody buys it at $19.95 they probably won't buy it
at $29.95 either and maybe you should begin looking for another
product.
Now
here's where it gets tricky. A lower price can actually make
you more profit! Let's say it costs you $10 to get 100 visitors
to your website. If you sold a product for $29.95 that brings
you a $25 profit and if you got a 4% response then you'll
bring in $100 gross on 100 visitors. You're making $90 profit
on a $10 investment ($100 - $10 advertising = $90). That's
pretty good, isn't it?
But
let's say you sold the product for $39.95 and your profit
is $35 and you got a 3% response. Now you'll bring in $105
and your profit is $95. That's even better, isn't it? Not
much but it is better.
Now
let's say you sold the product for $49.95 and your profit
is $45 and you got a 2% response. Now your profit is $90.00.
Uh-oh, what happened? You're making less now.
So
now what, you drop the price? Maybe not. Maybe you raise it.
A lot of people equate price and value to mean the same
thing. It might work on perfume but probably won't on
a new muffler. Sometimes it's true and sometimes it's not.
But that's how people think! So maybe you'll raise your price
and find out that your response goes up to 5%. But if it doesn't
work, lower it back to the best price that made the most profit.
If
your profit is the same on two different price levels, choose
the one that will get you the most customers. More customers
means more repeat business and also means more word-of-mouth
advertising. You can't lose with more customers!
Here
are prices worth testing, in this order:
$19.95
$29.95
$39.95
$59.95
$79.95
$99.95
$129.95
$159.95
$179.95
$199.95
The
other ones in between are not even worthy trying no matter
what product you sell when compared to the higher price. They
don't seem to make a difference at all.
Now
for the real question...
Where
are you going to advertise?
The
Internet offers a lot of opportunities in this area.
The
greatest source of traffic comes from search engines. But
it takes a long time to get indexed in free search engines.
But when you do your profit will grow tremendously! There
is no cost to get your site listed in search engines except
the time it took to promote your website. Never miss a chance
to work on improving your ranking in the search engines! Eventually
they will be your best source of traffic.
Search
engine marketing is a very in-depth topic requiring it's own
section and articles. Please see our articles regarding Search
Engine Marketing.
But
meanwhile you want to start making money right now.
So where to begin?
Check
with your favorite search engine and see if they offer "pay-per-click"
advertising. This is a great place to start. You can bid on
any position you like and get as much traffic as you want.
The only thing that determines how high in the listings you
can be is how much you're willing to spend and how often people
click on your advertisements!
Here's
a trick. If you can't afford to be at the top of the first
page, try to get at the top of the second page. You're less
likely to be found by spiders and robots that way. (Spiders
and robots are non-human entities that click on your links
for whatever selfish reason their creators use them for.)
Also you're always more likely to be seen "at the top
of a page" than at the bottom of one. You might get
more traffic being at the top of page two than at the bottom
of page one.
Now
we can't tell you our best pay-per-click secrets and we have
a lot of them. Why? Because our own competitors are likely
to be reading these pages too. But if you become a customer
of RareHost.com for
Web Hosting or Internet Marketing, we'll be happy to share
what we've learned in our articles written specifically for
our customers. You'll love the secrets we have to offer!
What
are other great sources of traffic?
Advertisements
in targeted e-zines.
E-zines are electronic magazines distributed by e-mail. They
are available for just about any topic imaginable. Look around
the Internet to find out what e-zines your customers might
be reading and then contact the list owner to see if you can
get an ad or article included in their next issue. If your
article is good enough, they might run it for free!
You
can find many great eZines at zenos.com.
Banner
ads on web sites.
You usually pay "per impression" (CPM = cost per
thousand) or "per month" for banner ads. Banner
ads have not been performing well lately. That's because people
are learning to ignore banner ads. The best thing you can
do is to create the banner so it looks like just another article
on the site. Give it an exciting headline. If you can make
the banner look like it is part of the site you are advertising
on, you will see your clickthroughs skyrocket! If you can
find a good deal on banner advertising, it could be an excellent
source of traffic.
AOL
or CompuServe.
If you are a member of these services look for different sources
of paid advertising on these networks. For some reason people
on AOL and CompuServe are more willing to use their credit
cards to spend money than the rest of the Internet public.
I am unsure why this is exactly, but it seems to be true.
Create
articles and ask other sites to publish them on their site.
Site owners love free content. As long as you are not a competitor
you will likely find some webmasters willing to publish your
articles. More content is good for their visitors and good
for search engines too. Make sure when other sites publish
your articles they do so with a link pointing back to your
site. This is a great source of traffic. When people read
your articles, if they're well-written, they'll already have
developed confidence in you. People who follow the links in
your articles and go to your site make great prospects for
your products.
Banner
Exchange Networks.
These are programs where you display random banner advertisements
somewhere on your own website. In exchange, your banner will
be shown on someone else's site too. You can find sites that
have ratios of 2/1, 3/1 4/1, or 3/2, etc. In the first case,
this means that for every two times you show someone else's
banners (earning you two credits), your banner is showed once
on someone else's site once (costing you two credits).This
can be a good source of traffic, but it might make your page
look ugly. Who knows what banners will be shown to your
visitors? It could be porn or worse. It's still worth
looking into if you have room on your website for advertisements.
I suggest not using it at all on your homepage because it
gives your visitors a reason to leave your site. Most banner
exchange networks require the banner be displayed on a visible
part of your homepage. The best sites will show your banner
one time on someone else's site for every two times banners
are displayed on your site. This means the owner of the banner
exchange program is free to sell the other 50% of the banners
displayed or he can use the impressions for his own advertisements.
Here
are some sources of traffic to stay away from.
The
only reason I feel confident in telling you that is because
we've already lost thousands of dollars on the following sources
of traffic. There might be good companies out there but we
haven't found one yet.
"Buy
Instant Traffic" Sites.
Sure, you can get 100,000 visitors for only $75. But sometimes
they come from everywhere but the country you are doing business
in. Even when you buy visitors from the U.S., sometimes they
are not, and the ones that are from the U.S. are from colleges,
schools, etc. Even when there's no logical explanation why
this is bad traffic, this form of traffic just does not convert
into sales. Think about it. If it was good traffic,
do you think these companies would be selling it? Probably
not. They most likely would be selling their own products.
I
have a feeling I know exactly how a lot of these sites are
generating their "unique visitors". I was able to
figure it out by closely examining my server logs. But I feel
a strong responsibility to the Internet public not to share
this information. Someone might take advantage and use it
to mislead or cheat innocent entrepreneurs like yourself.
The only thing this sort of site might be good for would be
if you signed up with "Banner Exchange" programs
listed above and you wanted to earn credits fast.
"Own
this Keyword" Sites
These sites almost always have the same gimmick. They promise
that you will "own a keyword" and that all people
have to do is type your keyword into their browser's address
bar and they will automatically be taken to your site. What
they don't tell you, or what you don't quite realize, is that
people have to install a plug-in into their browser for this
to happen. These companies will tell you something like "45
million people have our plugin." It might be true, but
those 45 million people were probably tricked into downloading
and installing their plug-ins and to this number is meaningless
anyway because all 45 million people will not be looking for
your product.
The
people with the plug-ins generally don't want them and didn't
ask for them to begin with! Most likely they came piggybacked
on some other software. The bottom line is that we've "bought"
these keywords before and they don't produce much traffic
at all. They did when RealNames.com first started doing it,
but that was Microsoft owned it and because the plug-in was
automatically enabled in Microsoft Internet Explorer when
you got it. We have yet to receive one sale from any of the
traffic these new "own-this-keyword" guys
have sent us. Don't waste your time.